Frequently Asked Questions

What is my trade discount?

DH Patron:
Annual Spend: Up to $10,000
Pricing Discounts:
Domani Home Collection: 10% off
Curated by Domani and all other brands: 5% off

DH Emissary:
Annual Spend: $10,000 - $50,000
Pricing Discounts:
Domani Home Collection: 15% off
Curated by Domani and all other brands: 7.5% off

DH Ambassador:
Annual Spend: Over $50,000
Pricing Discounts:
Domani Home Collection: 20% off
Curated by Domani and all other brands: 10% off

What products are eligible for the trade discount?

Trade discounts apply to Domani Home branded goods and our curated selection of home decor brands. Items on clearance are not included.

Is there a minimum order requirement?

No, there is no minimum order requirement, making it easy to manage your client orders as needed.

How do I make a payment for my order?

Payment is required prior to shipping and can be made via credit card. We accept American Express (AMEX), Visa, MasterCard, and Discover.

Do you offer free shipping?

Yes! Domani Home offers free shipping based on your membership tier:

DH Patron: Free shipping on orders over $100.

DH Emissary: Free shipping on all orders.

DH Ambassador: Free shipping on all orders.

Enjoy the benefits of your tier and shop with ease!

Where does Domani Home ship?

Currently, we ship exclusively within the United States.

How long does it take to process and ship my order?

Once placed, orders are processed within 24-48 hours. Shipping times will vary based on the delivery method you select at checkout.

A shipping confirmation with tracking details will be sent to the email on file as soon as your order ships.

Learn more about our shipping polices: HERE

Will pricing be visible on packing slips?

No, packing slips included with each shipment do not display pricing information. A detailed invoice with pricing will be sent separately once your shipment has left our warehouse.

Can Domani Home accommodate special requirements?

Special requests, such as monogramming or unique packaging, are considered on a case-by-case basis. Please contact your trade account representative to discuss any special requirements, which must be approved prior to completion.

What is the return policy for Trade Program members?

Returns are accepted within 14 days of receiving the shipment. Please contact us for a return authorization before sending items back. Custom or personalized items are not eligible for returns.

14 days from the date of fulfillment for Patrons and Emissary's

21 days from the date of fulfillment for Ambassadors

Get Inspired.

Frequently Asked Questions

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